Payment. Every client is different. Every job has it's own unique set of circumstances. I always start off the discussion with my clients saying that I'm flexible on how they would like to proceed with payments but that I prefer half down. I refuse to change order. Change orders are my last resort. Instead I ask questions at our initial meeting and try to be sure to cover all bases before I submit my estimate.

Rich was on time and professional.  My home is less than 1,000 square feet; 2 beds, 1 bath and I wanted three different colors.  Prior to painting the rooms, Rich provided two paint samples for each room and after the samples were on the wall, I decided that the two colors for the living room didn't match what I wanted.  Rich then provided an additional three paint samples that were closer to my expectations that day. House Painting Denver CO


“Our house is 15 years old and was in dire need of some updating. We found Platinum Painting through Angie's List. We had almost the entire interior of our house painted including closets, pantry, interior doors, front and back doors along with trim work around the garage doors that they repaired and painted and then painted the garage doors as well. Chris Adkins was our project manager with Platinum and we could not have asked for anyone more professional and knowledgeable.”
Residential interior and exterior repaints are our specialty. From wallpaper removal and texture in kitchens and bathrooms to replacing rotted wood on the exterior, we’ve been delighting customers in and around Flower Mound since 2001 and we have one of the highest repeat-customer and referral ratios of any painting company in your area. From your initial consultation to final cleanup, we take care of you and your home. Our specialty is delighting you by providing up front advice, project expertise, and thoughtful follow up. Your Home, Your Style, Our Expertise. Also serving Coppell, Flower Mound, Denton, Lewisville, Argyle, Bartonville ... View Profile

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Steve, not only did you come off with an edge regarding the article written for Angie's list but you came awfully close to being slanderous. The article was written if you will have read his bio by a very well established professional painter. The issue regarding the deposit was put in question by a responder. I have read your response in full as you suggested, and companies as large as yours are just as likely to use the tricks of the trade as the small guy as you suggest, if not more so. A large company has less oversight and workers get lazy with the boss not looking over their shoulder. I have had experience in this area, and thought that i was dealing with a very reputable company that had been recommended by a couple friends, my insurance company, and my adjuster who had dealt with the company. I had terrible problems with the company, who do full restorations and like your company paint in all areas. To finalize your statement that Established businesses do not cheat customers is completly false and is a very misleading statement. I am suprised that Angies list allowed you to post such an outragious comment. All you have to do is look in the Civil lawsuits section of the Established businesses that are being sued or are under investigation for fraud and cheating their customers!
This all comes down to the rules.....1. references....does the contractor have them??? I ALWAYS furnish all my prospective customers them....no excuses...2. insurance....again, I always furnish proof....3. Read the proposal carefully...I ALWAYS list materials down to tape used, the brand, the grit of sandpaper, the manufacturer, etc....its INEXCUSABLE to not list all of these items....I am a member of the PDCA, the Painting and Decorating Contractors of America, the foremost authority in the coatings industry and they also approve of what I listed....if you do not follow these guidelines, you will NOT get a job reflective of "professional". Look for the PDCA where any painting contractors are, if they are not a member, RUN! House Painting Denver CO
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